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You can reach our support team directly via email at xuelunzhichi@gmail.com. We're here to help with any questions about our AI beauty analysis platform, technical issues, or feature requests.
For technical issues or bugs, please email us at xuelunzhichi@gmail.com with a detailed description of the problem, including your browser type, the steps you took, and any error messages you encountered.
We love hearing your ideas! Send your feature requests and suggestions to xuelunzhichi@gmail.com. Please include details about how the feature would benefit your experience with our platform.
To help us assist you quickly, please include: your name, email address, a clear description of your question or issue, and any relevant screenshots if you're experiencing technical problems.
We typically respond to all inquiries within 24 hours during business days. For urgent technical issues affecting our service, we aim to respond even faster.
Absolutely! Your feedback helps us improve our AI algorithms. Share your thoughts about analysis accuracy, suggestions for improvement, or general feedback at xuelunzhichi@gmail.com.
Yes! We're constantly working to enhance our platform. Email us your ideas for new analysis features, additional metrics, or improvements to existing functionality.
If you encounter any inappropriate content or suspect abuse of our platform, please report it immediately to xuelunzhichi@gmail.com with relevant details.
We're always interested in partnerships and collaborations! For business inquiries, partnership opportunities, or press-related questions, contact us at xuelunzhichi@gmail.com.
Please include: your full name, email address, the category of your inquiry (technical, feedback, feature request, etc.), a clear subject line, and detailed information about your question or request.
Usually within 24 hours
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